Challenging Behaviour

28 May 2012
Exact details TBC - please contact us for further information

Challenging Behaviour

Duration: Half Day Course

This course enables candidates to have an understanding of how to deal effectively with a situation where someone is presenting with challenging behaviour. Candidates will benefit from having knowledge of how to recognise signs and symptoms of challenging behaviour within their working environment identify causes and deal with situations using simple interventions to diffuse difficult and potentially aggressive situations.

Learning Outcomes:
  • Participants will be able to identify different types of aggressive behaviours.
  • Participants will be able to identify trigger points to the challenging behaviour.
  • Participants will learn how and when to intervene with effective methods in order to calm a situation down.
  • Participants will be provided with information on effective strategies to manage challenging behaviour in individuals with minimum threat to the staff member.
  • Participants will acquire good communication skills to draw verbal reasoning from individuals.

Course Name Duration Time Price
(per person)
Price
(per group, max 10)
Challenging Behaviour

To reserve a place please call
023 8023 1885

or email: info@qualitascaretraining.co.uk
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